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Activating Your Wallet

Getting your Member Wallet set up takes just a few minutes.

Before You Start​

Make sure you have:

  • Your club membership is active
  • Access to the member portal (email and password)
  • A payment card ready for your first top-up

Step-by-Step Activation​

Step 1: Log In to the Member Portal​

  1. Go to your club's member portal
  2. Enter your email and password
  3. If you've forgotten your password, use the "Forgot Password" link

Step 2: Navigate to Wallet​

  1. Look for "My Wallet" in the menu (usually under your profile)
  2. If this is your first time, you'll see the wallet activation screen

Step 3: Accept the Terms​

  1. Read the wallet terms and conditions
  2. Check the box to accept
  3. Click "Activate Wallet"

Step 4: Add Your First Funds​

  1. Choose an amount to add (minimum varies by club)
  2. Enter your card details
  3. Click "Top Up"
  4. You'll receive a confirmation email

After Activation​

Once your wallet is active, you can:

Common Issues​

"Wallet not available"​

Your membership may not include wallet access. Contact the club to check your membership type.

"Card declined"​

Try a different card or contact your bank. Make sure your card is enabled for online payments.

"Email not verified"​

Check your inbox (and spam folder) for a verification email. Click the link to verify your email address.

Need Help?​

If you're having trouble activating your wallet, contact support with:

  • Your member number
  • The error message you're seeing
  • Screenshots if possible