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Apple Wallet

Add your member card to Apple Wallet on your iPhone for quick access at the club.

Requirements​

  • iPhone 6 or later
  • iOS 15.0 or later
  • Signed into iCloud on your device
  • Active club membership with wallet

Adding Your Card​

From the Member Portal​

  1. Open Safari on your iPhone
  2. Log in to the Member Portal
  3. Go to My Wallet
  4. Tap Digital Card or Add to Apple Wallet
  5. Review the card preview
  6. Tap Add in the top right corner
  7. Your card appears in the Apple Wallet app

From an Email​

If you received an email with your digital card:

  1. Open the email on your iPhone
  2. Tap the Add to Apple Wallet button
  3. Review the card preview
  4. Tap Add

Using Your Card​

Quick Access​

  1. Wake your iPhone (press side button or tap screen)
  2. Double-click the side button (or home button on older iPhones)
  3. Your cards appear - swipe to find your member card
  4. Show the barcode to staff at the register

From Wallet App​

  1. Open the Wallet app
  2. Tap your member card
  3. Show the barcode to staff

With Face ID or Touch ID​

For extra security, your card may require authentication:

  1. Double-click side button
  2. Glance at your phone (Face ID) or use fingerprint (Touch ID)
  3. Show the authenticated card to staff

What's on Your Card​

Your digital card displays:

  • Your name - Member name as registered
  • Member number - Your unique membership ID
  • Club logo - Your club's branding
  • Barcode - Scanned by staff for payments
  • Balance - Your current wallet balance (updates periodically)

Notifications from Your Card​

Your card can send notifications:

  • Low balance alerts
  • Transaction confirmations
  • Membership updates

To manage these:

  1. Open Wallet
  2. Tap your member card
  3. Tap the ... button (top right)
  4. Toggle Allow Notifications

Adding to Apple Watch​

If you have an Apple Watch:

  1. Open the Watch app on your iPhone
  2. Go to Wallet & Apple Pay
  3. Find your member card under "Other Cards"
  4. Tap Add
  5. Your card syncs to your watch

Using on Apple Watch​

  1. Double-click the side button on your watch
  2. Swipe to your member card
  3. Show the barcode to staff

Keeping Your Card Updated​

Your card automatically updates when:

  • Your membership renews
  • Your balance changes (periodic sync)
  • Club updates the card design

Manual Update​

If information seems outdated:

  1. Open Wallet
  2. Tap your member card
  3. Pull down to refresh
  4. Or: Remove and re-add the card from Member Portal

Troubleshooting​

"Add to Apple Wallet" Not Appearing​

  • Make sure you're using Safari (not Chrome or other browsers)
  • Verify you're signed into iCloud
  • Try logging out and back into Member Portal
  • Update iOS if an update is available

Card Not Showing in Wallet​

  1. Open Settings → Wallet & Apple Pay
  2. Check if your card is listed
  3. If not, re-add from Member Portal

Barcode Not Scanning​

  1. Increase screen brightness to maximum
  2. Clean your screen
  3. Try holding phone closer or further from scanner
  4. Ask staff to manually enter your member number

Balance Shows Wrong Amount​

The balance on your card syncs periodically, not in real-time:

  1. Pull down on the card to refresh
  2. Check Member Portal for accurate current balance
  3. Remove and re-add card if significantly outdated

Removing Your Card​

  1. Open the Wallet app
  2. Tap your member card
  3. Tap the ... button (top right)
  4. Scroll down and tap Remove Card
  5. Confirm removal

Your wallet account remains active - you can re-add the card anytime.