Member Wallet Flows
This guide summarizes the end-user wallet journeys in the member portal. Each section links to the detailed how-to pages.
Quick Actions
| I want to... | Go to |
|---|---|
| Check my balance | My Wallet → Balance |
| Add funds | My Wallet → Top Up |
| Set up auto top-up | My Wallet → Auto Top-Up |
| View transaction history | My Wallet → Transactions |
| Report a problem | My Wallet → Dispute |
| Add card to phone | My Wallet → Digital Card |
Your Wallet Journey
1) Activate Your Wallet
Your wallet is linked to your membership by the club. If you don’t see a wallet yet, contact club support.
2) Check Your Balance
View your current balance and recent activity in My Wallet.
3) Top Up
Add funds manually when you need to.
4) Transfer Funds
Send wallet funds to another member when transfers are enabled.
5) Make Payments
Use your wallet balance to pay at club facilities (pro shop, bar, restaurant, bookings).
6) Auto Top-Up
Set a threshold or schedule so your wallet refills automatically.
7) Transaction History & Statements
Filter transactions by date, search by reference, and export a statement.
8) Dispute a Transaction
If something looks wrong, open a dispute with the club.
9) Notifications & Preferences
Choose how you want to receive low balance or transaction alerts.
10) Wallet Status
Your wallet can be active, suspended, or closed. If suspended or closed, you will not be able to spend or top up until support reactivates it.
11) Add Your Digital Card
Add your membership card to Apple Wallet or Google Wallet for faster check-in.
Need Help?
- Frequently Asked Questions - Common questions answered
- Troubleshooting Guide - Solve common issues
- Contact Support - Reach our support team